Case studies / Federal Contracting Alliance
CRM build
A HubSpot CRM built from scratch and connected to email
The story
What changed
Before
In 2023 I designed and built Federal Contracting Alliance's HubSpot CRM from scratch.
After
Leads, client communication and marketing reporting in one connected system.
The build
What I built
In the order the work was done.
Stack: HubSpot, Mailchimp, SendGrid, Zapier.
01The CRM itself, set up around the team's lead and client process
02Mailchimp and SendGrid connections for campaigns and email delivery
03Zapier automation for repetitive tasks and data sync between platforms
04Workflows for lead management, client communication and follow-ups
05Reporting dashboards for marketing performance and attribution
Result
Leads, client communication and marketing reporting in one connected system.
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